Mr. McCann called us and explained that his garage door was stuck open and refused to close. When instructed to check, he confirmed that his sensor lights were blinking. An alignment problem or obstruction.
The sensor lenses were clean, so it was clear that the customer’s problem was down to alignment. The fact that we couldn’t see the misalignment with the naked eye indicated that this would be a minor operation. Sure enough, loosening the sensors and giving them a slight horizontal adjustment was all it took to get the green lights. Once we plugged the opener back in, everything worked fine.
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* $29 service call - deducted from the service
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